2011 HighEdWeb Conference: Day One and Blogs for Link

The 2011 HighEdWeb conference is happening now. Yes, right now. Day one was filled with an amazing selection of sessions with some of the most creative and innovative names in higher ed. I have a growing collection of notes that I plan to compile into a conference recap blog when I get home. However, in the mean time, I suggest you follow the as-it-happens conference coverage on Link: The Journal of Higher Education Web Professionals.

I had the privilege of blogging a couple of today’s great sessions for Link. In the first,  “Customer Sevice & Social Media: You Can Do Better,” Mike Petroff gave great advice for using social media to build customer relationships.  Later, Martha Gabriel explained the “Interdependency of Search and Social to Create Engaging Strategies

You can find links to my posts on Link below:

Customer Service & Social Media: You Can Do Better

Interdependency of Search and Social to Create Engaging Strategies

If you’re not lucky enough to be in Austin, Texas this week, I encourage you to follow along. There is a wealth of information at your fingertips. Follow the #heweb11 hashtag on Twitter. Stay tuned to Link for continued coverage of conference sessions. And, by all means, if you have a question for anyone here, let me know! I’ll be happy to do some scouting on your behalf.

“See” you all Thursday!

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