3 Things Every Facebook Admin Should Know

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Amidst the mire of news surrounding Facebook’s latest round of updates, three things jumped out at me this week. Three hugely important things for adminstrators of Facebook Pages.

1. Your posts may never be seen by your audience.

As was noted in this week’s special edition of Higher Ed Live and then reiterated by Karlyn Morissette on .eduGuru, Facebook’s Newsfeed is now more engagement-based than ever. Users are seeing more of what they care about and less of what they don’t. Does your audience care about you? More importantly, how does Facebook know?

2. Facebook determines which posts appear in a Newsfeed using an algorithm called EdgeRank.

Put simply, Facebook has an equation for deciding which content its users want to see. Facebook explains it this way:

The News Feed algorithm bases this on several factors, including: how many friends are commenting on a certain piece of content, who posted the content, and what type of content it is (e.g. photo, video, or status update).

The truth is that some posts carry more weight than others. The actual algorithm looks something like this:

Tech Crunch offers a more in-depth explanation, but there is an endless supply of information about EdgeRank available to you online. I encourage you to do some research. A couple of points that I found interesting: 1) posts with media attached–photos, videos, or links–are weighted more heavily; 2) object weight is determined differently per consumer, based on individual user history and habits; and 3) there is no way to predict how things will be weighted for individual users.

3. Posts published through third-party applications have lower EdgeRank, and are up to 80% less likely to be seen.

On occasion, I’ve scheduled Facebook posts through HootsuiteTweetdeck, or Networked Blogs to make sure I don’t forget to share something when it’s relevant. Many administrators do. Scheduling posts can be incredibly helpful when planning ahead. But no more.

Earlier this month, Inside Facebook reported that “auto-posting to Facebook decreases likes and comments by 70%.”

The study says the difference is likely due to Facebook reducing the prominence of posts published by third-party APIs, and Facebook collapsing updates from the same API from across a user’s friends and Liked Pages.

Then, today, I saw this post from EdgeRank Checker that gives an even more alarming statistic.

The result of our study was quite eye opening. Using a 3rd party API to update your Facebook Page decreases your likelihood of engagement per fan (on average) by about 80%.

Bottom line: those posts scheduled through Hootsuite or Tweetdeck may never be seen by your audience.

Facebook is steadily advancing toward showing users only the exact content they want to see. For social marketers, it’s more important than ever to make sure our content is exactly what users want to see. So do your research. Take a look at your Insights to find out which posts are getting the most impressions. Focus on engaging content instead of announcements. And, by all means, stay up-to-date on any upcoming changes to the Facebook Newsfeed. Who knows what will come at us next?

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5 thoughts on “3 Things Every Facebook Admin Should Know

  1. Really Good Wrap up of things!
    Social Media Marketers have to be always on their toes, to catch up with the latest changes
    posts scheduled through Hootsuite or Tweetdeck may never be seen by your audience is really alarming.

  2. Hi Alaina – great post and yes, I can confirm a drop in impressions of around 90% on a FB brand page with well over 90,000 fans when using a third party app to schedule posts – since f8 in fact.

    I personally think FB are likely enforcing this because they are looking to introduce management tools of their own – a sneaky way of undermining the opposition perhaps?

  3. Interesting theory. I wouldn’t mind trying a new Facebook management tool… I wonder if such a thing would be free.

    All this talk of EdgeRank being affected by 3rd party apps and now by the type of media attached has me taking a good, hard look at my numbers. Yesterday I started a giant spreadsheet and I’m hoping to make some sense of it today.

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